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What Clients Have Said (from unsolicited letters and e-mail messages)

Dear Mgmt Team:

I highly recommend professional property management without reservations.  I have utilized them for the last ten years and my experience with Gene Smith, the President, has been very pleasant.  He is professional, honest, patient and has a very positive attitude.  He is very prompt at returning my phone calls and e-mails.  He is very considerate of tenants/owners requests and needs and attempts to have both parties satisfied.  Anytime there is a challenge he goes extra miles to represent our interests to the end.  I often recommend gene’s services to other people and virtually every one have been impressed with his professionalism.  He is very helpful in referring me to other companies and providing other useful advice. He is a bona fide professional, always courteous reasonable and gracious. God Bless Them!

Jessica K (Owner)
El Sobrante, California

Dear Owner:

I have used this company for about two years and I was very glad to have them help me with the tenant process of my rental property.
They have several great staff available to help problem solve.
They did save me a lot of time and effort so I could concentrate of my other business.
The cost is very fair and also there are not too many other choices in the east bay for this type of service.

Robert M. (Investor)
Millbrae, California

Dear Mgmt,

Gene and staff have been managing my investment properties for over a year now. He is great to work with, prompt in answering my questions and has saved me a lot of money compared to my last management company. Being an out of area owner I rely heavily on his expertise and ability to make things happen fast. Professional Property Management has made my bay area investments a success!

Bill N. (Owner)
Sacramento, California

Dear Mr. Smith,

My agent is awesome. I rented a condo through PPM and the place was better then the pictures suggested. My agent has always made herself available when I needed something in regards to the condo. Anytime something arose she took care of it. I have to say this is one of the best experiences I’ve had with a management company. I have already been through my first year lease and so happy to be extending another year. Thanks

Shane G. (Tenant)
Daly City, California

Dear Mgmt,

I had the best experience with (PPM) Professional Property Management and the team were extremely helpful with the process.  Very thorough with the paperwork and completed on time as promised.

As a property owner it can be very difficult to find a great tenants, The Team went the extra mile to find just what I wanted in a tenant. They were able to get a good tenant in place in less than 2 weeks time.

I give PPM and team a 10 plus…..

Michael L. (Owner)
Hercules, California


I wanted to share my experience about Professional Property Management in El Sobrante. This Company is the best in West Contra Costa County, they have been around for over a decade, they have the most properties available. They really live up to their name, they are courteous and caring. I value punctuality and follow through, I like to plan ahead of time and when the time arose for me to use their services they did not fail me.
I understand every property is different and has pros and cons  and let’s not forget the home owners may or may not want to spend money on their rentals. We as consumers have the choice to choose the right property that fits our needs and most importantly our budgets. I currently have a property they manage. I am a very busy person and do things all electronically; to me time efficiency is money, and time is money; they faxed the documents right away, even PDF files was able to look at it on my cell phone right away, made appointments with them fast and at my convenience. They not only work on the benefit of their clients, tehy also make me feel important and value my business. I cannot speak of other “like businesses” in the area but this company has “dedicated people” for property management and rentals, that is important to me. Others try to do multiple businesses at the sametime and when I was looking I noticed that their attention to me was divided.

When I give someone my business I expect undivided attention and Professional Property Management gave me the undivided attention i deserve. I really appreciate all they did for me and my family,  they found a property I was looking for and for my budget. Gene  & Diana are exceptional, they are very knowledgeable of the area and are also resourceful. I highly recommend this business for renters or property owners.

Monica  (Tenant)
El Sobrante, California